Our products have been imbued with power through rituals and prayers to be effective. If you don't follow the detailed guides we provide, they will be useless. And remember that if you have doubts, any charms or potions you buy from our online shop will not be effective.
A charm or potion only has negative side effects if it's not used according to the instructions we provide, and if it's used in a way that harms innocent people (for example, casting a love spell on someone who already has a partner or spouse).
6. When will I receive my order?
Please note that we have no control over delivery as Lazada handles it. However, expect to receive your package within the ESTIMATED DELIVERY TIME visible on your Lazada app. Lazada will also text you about the status of your order/s. Just make sure you are available on the day it is delivered, or you have provided authorization to someone who will receive it in case you are not available. If no one is at the address you provided or the delivery staff cannot find your location because you didn't coordinate with them, they will return your package to us.
7. Can the product name be changed or removed from the shipping label (discreet packaging)?
If we do that, the courier will not accept the package and will return it to us due to the tampered shipping label.
Nasa ibaba ang mga karaniwang tanong patungkol sa aming mga produkto, at ang mga sagot sa mga ito.
Kung wala są mga ito ang iyong tanong, maaari mo kaming i-email sa natureoz.com@gmail.com.
1. Saan kayo matatagpuan?
Kami ay located sa Bacoor, Cavite ngunit nag-o-operate lang online.
Kung nais na mag-place ng order, gamitin lang ang website na ito: www.natureoz.com
2. May maire-rekomenda ba kayong produkto sa akin?
I-click lang sa ibaba ang naaayon sa iyong intensyon upang makita ang mga produktong nababagay sa iyo:
Each of our product comes with a hard copy of detailed instructions on how to use it.
How to place an order?
Here’s an instructional video on how to place an order on our website:
What are the modes of payment?
You can transfer the payment to one of our bank accounts (BPI Express / UnionBank of the Philippines). You can also pay through GCash or PayMaya. We will email you the bank account info and the recipient’s details after you place an order on our website.
Can we meet to get my order?
Yes. You can meet us at SM Bacoor every Tuesday and Thursday only. Please type in FOR MEET-UP in the NOTES field on the check out page if this is your preferred delivery method.
We currently don't allow in-person meetups to prevent the spread of coronavirus.
How long does it take for me to receive my order?
We are shipping orders every Tuesday and Thursday. If you settle the payment on a Friday or Monday, your item will be shipped the following Tuesday. If the payment has been made on a Wednesday, it will shipped the following Thursday. Cut-off time is 2PM so if you place an order on a Tuesday @ 2:01PM, your order will be shipped on the following Thursday. Expect your package to arrive at your preferred shipping address within 2 - 3 business days from the shipment date. You will receive the tracking number on the day it has been shipped.
We are shipping orders every Wednesday. Expect your package to arrive at your preferred shipping address within 3 - 7 business days from the shipment date. You will receive the tracking number on the day it has been shipped.
How much is the shipping?
We use LBC as our shipping partner and charge ₱200 for the shipping and handling. This only applies to local customers.
We are also shipping products to certain countries via UPS. Shipping fee depends on the country and total weight of an order.
Please take note that the LBC tracking system is not updating in real time so please do this after a few hours [from the time we give you the tracking number]. If you still receive, a "Pending" result after doing so, please email us at natureoz.com@gmail.com so we can assist you.
For international customers, please go to UPS.com to track the status of your package.
Why are your prices too low compared to other metaphysical shops? Are your products legit?
Our goal is provide our customers with metaphysical products at a reasonable and fair price. All of our products are responsibly sourced and imbued with magick by an experienced spiritual practitioner so rest assured that they are authentic and effective.